Terms and conditions

Who provides the service

By creating an account or purchasing a plan, you agree to these terms. Our privacy notice explains how we use personal information.

What DropSaz provides

DropSaz helps you find products at selected UK shops, compare recorded prices and request stock and price alerts. Some ranges support browsing only or are coming soon. See how it works and plan details for current coverage and limits.

We check shops periodically. Information and notifications may be delayed, incomplete or incorrect, and a product may sell out before you act. Historical stock and prices are records of past checks. Local sightings are member reports, even when marked confirmed.

You buy directly from the retailer or seller. Check the exact product, price, delivery charges and seller’s terms before buying. The seller handles your purchase, delivery, returns and product complaints. DropSaz does not sell or reserve products and is independent of the brands and shops shown.

Your account and reports

Use an email address you control and keep access to it secure. Tell us if you suspect unauthorised account use. Account holders must be at least 18; younger visitors may browse with a parent or guardian.

Only submit stock reports you believe are accurate. Don’t include other people’s personal information, post misleading reports, misuse another account, bypass access limits or disrupt the service. You allow us to display and use the stock information you submit to provide the service. Photos used for on-device product recognition are not uploaded.

You can remove alerts and change notification settings in My alerts. Contact us to close your account. Closing an account does not remove any statutory refund rights.

Free and Plus

Free does not require payment details. It includes one online product alert and one separate hourly local alert. Plus adds unlimited product and local alerts, whole-range tracking and instant local alerts.

Plus purchases are not currently available. The prices shown on the pricing page are the planned subscription prices. No payment is taken by this site while checkout is unavailable.

When available, Plus is a recurring monthly or yearly subscription. The total price, billing period and any applicable taxes must be shown before you pay. Your chosen period renews automatically unless you cancel before renewal. Payments are handled by Stripe; we do not receive your full card details.

Use “Manage or cancel” on Pricing to stop renewal, or contact us if you need help. You keep Plus until the end of the paid period. Cancelling renewal does not itself request a refund. We will tell you in advance about price changes so you can cancel before they take effect.

Withdrawal and refunds

If you are a UK or EU consumer buying Plus online, you normally have 14 days from entering the subscription to withdraw without giving a reason. Starting to use the service does not, by itself, waive your statutory rights. If you expressly request an early start, a proportionate charge for service supplied may apply only where the law permits and this was explained before purchase.

To withdraw or request a refund, email info@scarevision.co.uk or write to our registered office. State that you wish to withdraw, give your account email and purchase date, and include a payment reference if you have one. No particular wording or reason is required.

You may use this optional wording: “I give notice that I withdraw from my DropSaz Plus subscription, purchased on [date]. My name is [name], my account email is [email], and my address is [address].” Include the date and a signature if sending on paper.

Where a refund is due on withdrawal, we will repay it within 14 days of being told, using the original payment method unless agreed otherwise. This does not affect remedies for a faulty or misdescribed service.

Service changes and responsibility

We will provide the service with reasonable care and skill. Coverage can change when retailers change or restrict access. We may suspend accounts for serious misuse or to protect the service and will explain the reason where reasonably possible. If we withdraw a paid service, we will address any unused paid period and your rights under applicable law.

We are responsible for foreseeable loss caused by our breach of these terms or failure to use reasonable care and skill. Nothing here excludes liability for fraud, death or personal injury caused by negligence, or any other liability or consumer right that cannot lawfully be excluded.

We may update these terms. Material changes affecting an existing paid subscription will be notified in advance, with an opportunity to cancel before they apply.

Questions, complaints and your rights

Contact info@scarevision.co.uk with “DropSaz” in the subject so we can help with a complaint. These terms follow the law of England and Wales. Mandatory protections and your right to bring proceedings in the courts of your home country remain available where applicable, including for EU consumers.